split wood fibre FAQs

  • What is your wood fibre material made of?  
    • The Split Wood Fibre cases feature a combination of recycled wood with PLA and PBAT which are both naturally occurring substances derived from corn starch. This provides a resilient finish and a satisfying tactility. 
  • Are your phone cases compatible with wireless charging? 
    • Yes, all of our cases are compatible with QI charging devices. 
  • Are your phone cases compatible with Apple Pay? 
    • Yes, all of our phone cases are compatible with Apple Pay. 
  • Are your phone cases compatible with MagSafe® charging devices? 
    • iPhone 13 and 14 range cases feature built in magnets for the best MagSafe connection and alignment. 
    • iPhone 12 range, iPhone 11, iPhone SE/8/7/6 cases do not feature built in magnets. However, the slim design of our case allows for alignment with your MagSafe charger. The strength of the magnetic connection is moderate, which means the charger will find it’s connection point and automatically start charging, but please note the MagSafe may not stay securely attached when picking up your phone.  
  • How do I clean my phone case? 
    • We recommend that you wipe your case with a damp cloth to keep it clean. 
  • Are your cases compatible with screen protection? 
    • Yes, our cases are compatible with most screen protectors as long as they don’t wrap around the edges of the phone. 
  • What level of protection do your phone cases offer? 
    • We test our cases rigorously and have designed them to be protective from everyday scratches and bumps whilst maintaining their slim design. Every phone case features medical grade aluminium which we anodise to further strengthen allowing us to keep a lightweight profile but with reliable protection.  

  • How does Wood Fibre wear?

    • Wood fibre wears in, it doesn’t wear out. As a natural, plant-based material that’s designed to be handled every day, you may notice a change in texture of your case over time, this is due to the eco nature of the product, so it will wear differently to plastic. The change in texture or slight fade in colour is completely normal, creates a unique to you look, and most importantly won’t affect the performance or protection level of your case.
  • What does the wood fibre material feel like? 
    • The wood fibre material is smooth with a slight softness. The material has a slight flexibility to it and the ridges on the back provide grip and tactility.